Sheila is a leading communications industry analyst and strategic consultant focused on the contact center and enterprise communications markets. She has spent 30 years in the communications industry, including 12 years as an industry analyst with The Pelorus Group. Early in her career, she held sales management, market research and product management positions at AT&T, Timeplex, and Dun & Bradstreet. Sheila serves as the Contact Center Track Chair for Enterprise Connect.
Cory leads the Talkdesk financial services strategy team focused on thought leadership and market solutions for banking, insurance, payments and wealth management. Before Talkdesk, Cory led the digital transformation and robo-advisor initiative for TIAA's global asset management and advisory business. He also led BNPP strategy team for global commercial and retail lending digital transformation. Cory still holds his FINRA Series 7, 66 licenses.
Stephen is the Co-Founder & CEO at Airkit. He was formerly the VP of Product at Salesforce and COO/CFO at SalesforceIQ, which was called RelateIQ until Salesforce acquired the company in 2014. SalesforceIQ pioneered the creation of Relationship Intelligence technology, which drives more efficient and effective sales teams.