Airkit DXP Early Access Program

70% of customers use self-service channels, but over 90% of these customers still seek resolution through live agents (Gartner). Airkit Digital Experience Platform (DXP) unifies all customer service interactions across digital and agent-assisted channels into one seamless, frictionless customer journey. New capabilities include:

  • Rapid chatbot deployment with multi-channel messaging support within AirStudio
  • Agent automation tools with AirAssist
  • Seamless bot-to-agent handoff