From Paper Forms to Digital Forms: Putting CX First

Not all forms are created equal. Some forms require personalization based on user information, and others require more complex and sensitive information like documents, photos, location and payments. Regardless of the complexity, good UX should be intuitive, persistent, and personalized by the channel of choice. 

Airkit is helping customers like MetLife quickly develop and deploy new digitized SOH options with 99% of SOH submissions completed online instead of paper

Watch our on-demand demo and learn how implementing a digital experience not only increases customer satisfaction but also helps your company be more proactive when serving customers' needs. 

During this demo we'll cover the following:

  • Components used to digitize paper forms.
  • A case study: How MetLife enhanced their CX with digital forms.
  • How to create and iterate on personalized experiences at scale.