OpenTalk 2021: The Talkdesk + Airkit Partnership

Join Stephen Ehikian, Co-Founder and CEO of Airkit, and Ferdinand Piano, VP of Client and Customer Experience at Medify Air, to learn how you can fix the last mile of customer engagement and deliver the digital self-service and proactive experiences your customers want faster.

We’ll cover how Talkdesk and Airkit have teamed up to help customers like Medify Air with:

  • Agent-triggered journeys. Trigger self-service onboarding journeys from Salesforce, delivered via SMS and email.
  • Proactive retention and growth. Proactively send email/sms for digital offers to answer questions like "Where is my order?"
  • PCI compliant payments. Send sms and email to capture payment via secure web-link while on phone or chat.