A lot has changed in the realm of customer engagement over the past year, and the agility of customer experience leaders and their organizations has been greatly tested. To help businesses continue to navigate the new terrain of heightened customer expectations, limited CX development resources, and a broken last mile of customer engagement, we've brought together the following experts: Justin Robbins, Chief Evangelist at the CX Effect, to moderate a discussion between Airkit's founders, CEO Stephen Ehikian and CTO Adam Evans.
Watch the webinar to hear our experts' insights on these topics:
- What are the obstacles to delivering great customer experience and how are organizations responding?
- How do you build digital engagement to meet customers where they are?
- How can you improve organizational agility?