On-Demand Webinar: Trends Shaping CX

CX is going digital, but what does that mean for your customer-facing teams?

To answer this question, watch this on-demand conversation with Scott Tran, the founder of CX professionals community Support Driven. He'll share what he’s hearing from leading practitioners in the field so you can get actionable insights to implement within your own organization.

We'll cover these key trends and more:

  • Remote work 

  • Automation and digitization

  • Omni-channel service 

  • Selecting new software

  • Low-code platforms

  • CX career development

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See what Airkit customers are saying.

Top brands are using Airkit to build experiences that customers love.

Khalid Alali
Sr. Manager of Business Ops | Turo

“Our main goal is to improve CX while reducing cost. This means increasing self-service. Customers are happy when their issues are resolved quickly, not necessarily when they speak to an agent.”

Jeff Blecher
Chief Strategy Officer | Agero

“Motor clubs and fleets, which manage numerous roadside assistance programs for their clients, need to be able to deliver engaging branded experiences in a way that is scalable and standardized.”

Jeff Chen
Senior Technology Manager | EZR

"Our team is able to customize CX interactions via Airkit and make different features unique to each individual customer."