On-Demand Webinar: Trends Shaping CX
CX is going digital, but what does that mean for your customer-facing teams?
To answer this question, watch this on-demand conversation with Scott Tran, the founder of CX professionals community Support Driven. He'll share what he’s hearing from leading practitioners in the field so you can get actionable insights to implement within your own organization.
We'll cover these key trends and more:
- Remote work
- Automation and digitization
- Omni-channel service
- Selecting new software
- Low-code platforms
- CX career development